Social Networking Use Increases, But Has Yet to Transform Government
Dizzying pace...Little substance?
The pace of adoption has been dizzyingly fast. An August 2009 survey by the Public Technology Institute (PTI) found that 72 percent of cities and counties use Facebook to communicate with citizens. Last year, a Public CIO reader survey found that social media didn't make the list of the 10 technology priorities for 2009. Today it's become the No. 1 topic among public CIOs.

