At The Center for Association Growth (TCAG) we understand the need for superior membership and administrative management. As the first point of contact for your members and consumers, our office will serve to maintain consistency, sustain effective communication and provide a foundation for your association’s experience.

Our staff will provide you with comprehensive operational support – personalized telephone service and day-to-day business services, including the following:

• Answering phones
• Answering membership queries and all requests for information
• Liaison with board of directors
• Receiving and answering emails and faxes
• Distribution of membership and inspection information

We also offer you access to a streamlined membership management database that will manage all membership, meeting/conference, committee/focus group information, and will be the command central for all communication projects. Our membership management database is capable of producing a myriad of reporting structures allowing you to strategically target and communicate with different constituent member groups. The database system can be fully customized to suit your association’s specific needs.